Support
Shipping
Everything you need to know about how and when your order arrives.
Processing time
Orders are hand-packed and dispatched within 1–2 business days. During launches and holidays this may extend to 3 days.
Delivery times & rates
Delivery rates and estimated times are shown at checkout based on your address. You will see the exact cost before you pay.
Tracking
You will receive a tracking link by email the moment your order ships. Candles travel in protective, recyclable packaging.
Questions
Need help with an order or a delivery? Reach out through our contact page and we will get back to you.
